1. How can I be a registered member?
  • You can sign up by clicking to ‘’Log in / Create account’’ on our website and entering the required information or by calling our Customer Service Department 
  1. How can I change my password?
  • After clicking to ‘’Log in’’ on our website and entering your information, click on your username on the top right of the homepage. On the page that opens, go to “Change Password” and make the necessary changes. 
  1. I forgot my password, what should I do?
  • Click on the ‘’Log in’’ link on our website, go to the ‘’I forgot my password’’ box and proceed to make your changes.
  1. How can I cancel my membership?
  • Click on the  ‘’Log in’’ link on our website and enter your username and password. On the upper right side of the homepage, click on your name and go to the “Account Information” box. On the page that opens, select ‘’I would like to cancel my registration‘’ and proceed with cancelling your registration.
  1. I want to activate my cancelled membership. What should I do?
  • You can reactivate your account by visiting our website or calling our Customer Service Center.